Commercial Excellence IT Business Partner Lead
Job Description Summary
We are seeking a dynamic and strategic Commercial Excellence IT Business Partner to join our team. This role will act as a critical bridge between our IT department and commercial business units, ensuring that IT initiatives and projects align with and support our commercial strategies and objectives in the marketing to opportunity & quote to contract areas. The ideal candidate will possess a strong background in IT and business acumen, with the ability to translate business needs into effective IT solutions.This role is responsible for driving strategic alignment and operational excellence within the IT organization. This role involves shaping demand from various segments, regions, and central teams, and managing the end-to-end delivery of IT offerings. The Business Partner will act as a single point of contact for all IT services in the Commercial Excellence function, ensuring seamless integration and execution of technology solutions, process improvements, and business iitiatives.
Job Description
We are the makers of possible
BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities.
Why join us?
A career at BD means learning and working alongside inspirational leaders and colleagues who are equally passionate and committed to fostering an inclusive, growth-centered, and rewarding culture. You will have the opportunity to help shape the trajectory of BD while leaving a legacy at the same time.
To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of health. At BD, you’ll discover a culture in which you can learn, grow and thrive. And find satisfaction in doing your part to make the world a better place.
Become a maker of possible with us!
Our vision for IT at BD
In our BD IT team, we deliver effective and innovative technologies that help us to keep our entire business running day to day. Our aim is to provide the tools, systems, insights and protection for BD associates to efficiently do their work.
About the role
As the Commercial Excellence IT Business Partner Lead, your role is to bridge our IT department and commercial business units. You'll ensure IT initiatives support our marketing and contracting objectives.
Main responsibilities will include:
- Strategic Alignment: Work closely with commercial leaders to understand business strategies and objectives, identifying IT needs and solutions to support these goals.
- Project Management: Lead the planning, development, and implementation of IT projects, ensuring they are delivered on time and within budget.
- Stakeholder Management: Manage relationships between IT and commercial units, presenting and explaining complex IT concepts to non-technical stakeholders.
- Process Improvement: Find opportunities for IT to enhance business processes and drive commercial excellence.
- Vendor Coordination: Collaborate with IT vendors and service providers to craft and implement IT solutions.
- Performance Monitoring: Monitor and report on the success of IT projects and services in meeting business needs.
- Compliance: Ensure compliance with IT standards and regulatory requirements.
- Innovation: Stay current with technology trends and advancements, advising on their potential impact on business processes.
About you
To be successful in this role, you will have:
- Minimum of 10 years of proven experience in a business partner or similar role within a technology or global services organization with a focus on CRM systems.
- Strong understanding of technology solutions, process analysis, and project management.
- Proficiency in CRM software (Salesforce) and knowledge of CLM (Contract Lifecycle Management) & CPQ (Configure, Price, Quote) systems (e.g., Salesforce, Conga, OracleCPQ).
- Excellent communication and interpersonal skills, with the ability to build and maintain positive relationships with collaborators.
- Strong analytical and problem-solving skills, with the ability to provide strategic insights and recommendations.
- Ability to manage multiple projects and priorities in a fast-paced environment.
- A Bachelor’s degree in Business Administration, Information Technology, or a related field, or equivalent experience. A Master’s degree or equivalent experience is preferred.
- Experience with digital transformation initiatives is a plus.
Click on apply if this sounds like you!
Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.
To learn more about BD visit: https://bd.com/careers
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"Purpose driven company where associates work every day to make healthcare better. A lot of great initiatives going on to make BD the best MedTech company in the world."
Anonymous, Franklin Lakes, NJ