Faça parte de algo maior na BD. Aqui, você nos ajudará a compartilhar nossas soluções inovadoras com mais clínicas, médicos, farmácias e entidades médicas que, por sua vez, beneficiarão a saúde e o bem-estar de pessoas e pacientes em todo o país. É uma função empolgante, desafiadora e recompensadora, mas você estará trabalhando em um local de força graças ao nosso nome confiável e à crença em nossos produtos que você desenvolverá rapidamente. Aqui, você canalizará todas as suas habilidades e experiência de vendas em um único objetivo: impulsionar o mundo da saúde™. Na BD, você pode fazer a verdadeira diferença de um.
-
Tipo:
Em tempo integral -
Trabalho Nível:
Sênior -
Viagem:
Varia -
Salário:
Competitivo -
Responsabilidades
Job Description Summary
We are seeking a dedicated and skilled Field Service Engineer to join our team. The ideal candidate will be responsible for troubleshooting, installation, commissioning, maintenance, and repair of designated equipment. This role requires a proactive approach to completing Preventative Maintenance and field modifications, as well as managing repair parts cycle times efficiently. Additionally, the candidate will provide technical support for equipment application, including drawing review and efficiency calculations.Job Description
MMS Field Service Engineer
We are seeking a dedicated and skilled Field Service Engineer to join our team. The ideal candidate will be responsible for troubleshooting, installation, commissioning, maintenance, and repair of designated equipment. This role requires a proactive approach to completing Preventative Maintenance and field modifications, as well as managing repair parts cycle times efficiently. Additionally, the candidate will provide technical support for equipment application, including drawing review and efficiency calculations.
Key Responsibilities:
- Perform troubleshooting, installation, commissioning, maintenance, and repair on designated equipment.
- Complete Preventative Maintenance and field modifications.
- Order and manage repair parts cycle times.
- Maintain up-to-date customer service logs and internal service records.
- Communicate daily with customers to ensure resolution and proper follow-up.
- Maintain and calibrate tools and test equipment.
- Utilize the escalation process to resolve customer service delivery issues.
- Identify and participate in sales opportunities such as new contracts, contract renewals, and system sales.
- Collaborate with the local team to provide efficient service delivery to all accounts within the assigned area.
- Provide technical support for equipment application, including drawing review and efficiency calculations.
- Adhere to current quality and regulatory requirements.
Qualifications:
- Proven experience in field service engineering or a related technical field.
- Strong troubleshooting and problem-solving skills.
- Excellent communication and customer service skills.
- Ability to work independently and as part of a team.
- Willingness to travel as required.
※ Veterans and persons with disabilities are given preferential treatment in accordance with relevant laws.
Required Skills
Optional Skills
.
Primary Work Location
KOR South Korea - Seoul HQAdditional Locations
Work Shift
Perfil de Sucesso
What makes a successful Sales Professional at BD? Check out the top traits we’re looking for and see if you have the right mix.
- Ambicioso
- Colaborativo
- Orientado para Objetivos
- Persuasivo
- Resultados
- Iniciador
Impulsionando o mundo da saúde™
BD é uma das maiores empresas globais de tecnologia médica do mundo e está Impulsionando o mundo da saúde™ melhorando a descoberta médica, o diagnóstico e a entrega de cuidado. A BD ajuda os clientes a melhorar os resultados, reduzir custos, aumentar a eficiência, melhorar a segurança e expandir o acesso aos cuidados de saúde.