Job Description Summary

Job Description

We are the makers of possible 

BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities. 

We believe that the human element, across our global teams, is what allows us to continually evolve. Join us and discover an environment in which you’ll be supported to learn, grow and become your best self. Become a maker of possible with us. 

The BD Medication Management Solutions (MMS) business combines proven technology with actionable intelligence to prevent medication errors, improve clinician productivity, increase predictability of medication availability, and improve organizational financial performance. At almost every point in the acute or non-acute medication use or management process, safety, efficiency, and costs can be favorably impacted with BD Pyxis™, BD Alaris™, BD Rowa™ Dose, BD Pyxis™ MedBank, BD Pyxis™ RapidRX, BD HealthSight™ and Parata™ solutions.

Accountabilities and Essential Responsibilities:

Reporting to the Marketing Operations Manager (MMS), the Quotes/Contracts Specialist position is responsible for supporting the sales and marketing organization to drive operational excellence to achieve strategic and sales objectives.  Customer service is critical to the success of this role in all interactions with sales, marketing and with customers.  This position is responsible for profitability modelling, coordinating quote creation, purchase order (PO) execution and in aiding to troubleshoot downstream processes in logistics and billing. The Marketing Operations Analyst is expected to become a subject matter expert in contract analysis and system functionality (SAP, QlikView & Financial Analysis Tools) and deeply knowledgeable in Medication Management Solutions (MMS) capital products and offerings.

Key Responsibilities:

• Partner with (interact and proactively communicate) with MMS Sales team to prepare and manage the creation of customer facing quotations
• Develop in-depth knowledge and expertise of MMS capital, pricing, services, contracting terms and conditions, applicable policies and procedures and marketing programs
• Perform detailed audits of all sales proposals prior to quote development, generate price quotes for sales representatives and facilitate the approval process per the established authority guidelines
• Develop options and alternatives for quotes with the sales representatives by utilizing the quotation system to document all non-standard pricing/discounts and drive proposals within the appropriate authority level
• Liaise with MMS Business, Sales, Contracts, Revenue Recognition and/or Legal, where required to ensure that customer quotes can be effectively executed
• Perform financial analysis on sales proposals using a standard financial model to determine deal margin and plan variances
• Facilitate after-sale contract administration and tracking (i.e. rebates, license fees)
• Support invoice reconciliation activities to drive a positive customer experience
• Liaise with Customer Order Management, Logistics and Revenue Recognition Departments to provide quote/contract clarification, where necessary, throughout the end-to-end process of quote to customer to product implementation
• Participate, lead and/or manage other contracts projects as required. Share and leverage best practices, new learnings and developments from other businesses locally and globally to drive continuous improvement

Education and Experience:

• University degree or college diploma.
• 2+ years of financial, and/or sales support (quotes, agreements, contracts administration) experience.
• Strong analytical and mathematical skills are required; requires strong negotiation and financial analysis skills
• Proficient in Microsoft Office including Word; advanced Excel knowledge. 
• Experience in SAP and Salesforce.com are an asset
• Strong analytical and mathematical aptitudes 
• Flexibility and ability to balance competing priorities and juggle multiple projects simultaneously; ability to work under pressure and within tight timelines
• Strong communication and interpersonal skills required to liaise with multiple internal departments; ability to read, analyze, and interpret complex contractual documentation; ability to respond effectively and in a timely manner to the most sensitive inquiries or complaints. 
• General understanding of commercial contract management, including contract strategy development, pricing, product technology, quoting and policy development

Key Competencies:

• Maintains high standards of professionalism and integrity
• Must be flexible and adaptable – able to switch gears and reprioritize quickly
• Demonstrates strong organizational skills and time management skills
• Ability to work in a self-directed and autonomous manner
• Customer focused
• Action oriented
• Analytical thinking
• Driven toward process improvement initiatives; innovative ideas and approaches

At BD, we prioritize on-site collaboration because we believe it fosters creativity, innovation, and effective problem-solving, which are essential in the fast-paced healthcare industry. For most roles, we require a minimum of 4 days of in-office presence per week to maintain our culture of excellence and ensure smooth operations, while also recognizing the importance of flexibility and work-life balance. Remote or field-based positions will have different workplace arrangements which will be indicated in the job posting.

For certain roles at BD, employment is contingent upon the Company’s receipt of sufficient proof that you are fully vaccinated against COVID-19. In some locations, testing for COVID-19 may be available and/or required. Consistent with BD’s Workplace Accommodations Policy, requests for accommodation will be considered pursuant to applicable law.

Why Join Us?

A career at BD means being part of a team that values your opinions and contributions and that encourages you to bring your authentic self to work. It’s also a place where we help each other be great, we do what’s right, we hold each other accountable, and learn and improve every day.

To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of health. At BD, you’ll discover a culture in which you can learn, grow and thrive. And find satisfaction in doing your part to make the world a better place. 

To learn more about BD visit https://bd.com/careers

Great Place to Work® has certified our workplace culture based on your feedback in the Trust Index® survey, and we've just published the news about us on their social media channels. You can check these out here. And if you think your friends and networks would be interested in knowing more about your workplace, sharing these posts is a great way to give them some insight!  

Becton Dickinson is an Equal Opportunity Employer. We encourage applications from individuals with a wide range of abilities and provide an accessible candidate experience. In accordance with the Accessibility for Ontarians with Disabilities Act, 2005, the Accessible British Columbia Act, 2021, and any other applicable legislation, including provincial human rights legislation, Becton Dickinson will provide reasonable accommodations to applicants with disabilities throughout the recruitment, selection, and/or assessment process. If selected to participate in the recruitment, selection, and/or assessment process, please inform us of any accommodation(s) you require by contacting HR at 1-855-234-3577. 

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