Job Description Summary

• This position reports to the Regional Business Manager (RBM) and serves Diagnostic Solutions (DS) accounts within the designated region while collaboratively supporting US DS business goals. The Clinical Microbiology Specialist (CMS) is responsible for observing current clinical and laboratory practices, aligning best practice processes, and recommending appropriate BD solutions while driving clinical effectiveness and promoting measurable customer success. This is a field-based and customer facing position requiring excellent time management skills with up to 75% travel.
• Physical demands: Sitting, bending, standing, and walking for long periods of time.

Job Description

We are the makers of possible 

BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities. 

We believe that the human element, across our global teams, is what allows us to continually evolve. Join us and discover an environment in which you’ll be supported to learn, grow and become your best self. Become a maker of possible with us. 

Ideal Location: Boston, MA/NYC or New Jersey

Responsibilities

• Fosters a continually evolving partnership between DS and our valued customers in a clinical process and solution advisory capacity

• Maintains relevant clinical knowledge and continually grows innovative expertise as diagnostic products/platforms evolve

• Recognizes customer needs and gaps, and identifies BD solution opportunities using pre-analytical, analytical, and post-analytical differentiators

• Facilitates multidisciplinary involvement within the healthcare setting to identify and engage key opinion leaders, influencers, and other stakeholders (nursing, laboratory, pharmacy, quality, infection prevention, clinicians) while identifying critical areas for improvement

• Delivers clinical and product presentations and collaboratively works with BD associates to drive business initiatives

• Facilitates project processes as appropriate using best practices and financial analysis to help achieve identifiable outcomes

• Leads and partners in change management discussions (clinical responsiveness, antimicrobial stewardship)

• Fosters on-going customer relationships to ensure continuous partnerships and quality enhancements through BD solutions

Customer Centricity:

• Strong foundational knowledge of clinical microbiology and laboratory diagnostics and relevancy to healthcare challenges and outcomes; Customer focused problem solving; Strong customer rapport with key opinion leaders; Establish and maintain positive working relationships with others, both internally and externally, to achieve organizational goals; Responsible for gaining and maintaining commitment for sustainable engagement, satisfaction, and outcomes; Ability to connect and collaborate across healthcare interdisciplinary teams

Technical Expert:

• Strong laboratory medicine insight and/or clinical pharmacy knowledge

• Regarded as a laboratory diagnostics OR pharmacy leader with strong clinical skills; Lean experience preferred; Ability to demonstrate analytical skills including critical thinking, problem solving, and resource optimization

Strategic:

• Experience in collaborating with C-suite level leaders; Background in strategic planning and goal setting and how to operationalize initiatives

Execution:

• Mastery in uncovering customer pain points, analyzing processes, and recommending best practices while aligning BD solutions

• Ability to meet deadlines and business goals

Communicator:

• Ability to communicate and set clear expectations across multiple disciplinary teams

• Exhibits high emotional intelligence

• Ability to read, comprehend, and compose detailed instructions, business correspondence and memos; Ability to effectively present information in a one-on-one or group setting using effective communication tools and techniques; Advanced knowledge of MS Office applications, including but not limited to Word, Power Point, Excel, Outlook, and Teams

EDUCATION AND EXPERIENCE:

• B.S. in clinical laboratory science or related degree and ASCP certification with preferred advanced degree OR a licensed clinical pharmacist; Strong clinical or laboratory leadership experience with direct reports OR effective leading without authority using change management tactics; Basic knowledge of Hospital and Laboratory IT (LIS data)

• Minimum of 3-5 years’ experience preferred

• Lean experience preferred

For certain roles at BD, employment is contingent upon the Company’s receipt of sufficient proof that you are fully vaccinated against COVID-19. In some locations, testing for COVID-19 may be available and/or required. Consistent with BD’s Workplace Accommodations Policy, requests for accommodation will be considered pursuant to applicable law.

Why Join Us?

A career at BD means being part of a team that values your opinions and contributions and that encourages you to bring your authentic self to work. It’s also a place where we help each other be great, we do what’s right, we hold each other accountable, and learn and improve every day.  

To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of health. At BD, you’ll discover a culture in which you can learn, grow, and thrive. And find satisfaction in doing your part to make the world a better place.  

To learn more about BD visit https://bd.com/careers

Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status. 

PDN

Primary Work Location

USA MD - Sparks - 39 Loveton Circle

Additional Locations

USA NJ - Franklin Lakes

Work Shift

At BD, we are strongly committed to investing in our associates—their well-being and development, and in providing rewards and recognition opportunities that promote a performance-based culture.  We demonstrate this commitment by offering a valuable, competitive package of compensation and benefits programs which you can learn more about on our Careers Site under Our Commitment to You.

Salary ranges have been implemented to reward associates fairly and competitively, as well as to support recognition of associates’ progress, ranging from entry level to experts in their field, and talent mobility. There are many factors, such as location, that contribute to the range displayed. The salary offered to a successful candidate is based on experience, education, skills, and actual work location. Salary ranges may vary for Field-based and Remote roles.

Salary Range Information

$95,300.00 - $157,200.00