Job Description Summary

With innovative pre-fillable syringes, self-injection systems, safety systems and needle technologies, the Pharmaceutical Systems (PS) team offer an extensive selection of solutions designed to protect, package and deliver drug therapies.

At BD, we see Medical Affairs as a trusted and integral partner to the business internally and as an asset externally to understand the medical needs of patients, caregivers, and the healthcare community. As we move into the future, Medical Affairs is becoming a key player through forward-thinking for our products and responsiveness to the needs of our customers for fair, balanced, and timely medical information.

We are looking for a Medical Affairs Service Specialist to develop and deliver a range of services and provide support to pharmaceutical and biotech customers. The Medical Affairs Service Specialist will be responsible for coordinating MA Services activities, assessing the time and effort necessary to meet customer needs, and evaluating feasibility from a technical standpoint (Human Factors, Toxicology, Clinical).

Job Description

We are the makers of possible

BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities.

Why Join Us?

A career at BD means learning and working alongside inspirational leaders and colleagues who are equally passionate and committed to fostering an inclusive, growth-centered, and rewarding culture. You will have the opportunity to help shape the trajectory of BD while leaving a legacy at the same time.

To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of health. At BD, you’ll discover a culture in which you can learn, grow and thrive. And find satisfaction in doing your part to make the world a better place.

Become a maker of possible with us!

Your key Responsibilities:

• Coordinate the development and delivery of the service offering within BD, ensuring strategic alignment with other functions and the leadership team.
• Develop an in-depth understanding of customer needs and implement a coordinated approach to address them through close collaboration with Marketing, R&D, Regulatory, and other functions.
• Manage all aspects of progress for signed contracts, working to meet results and anticipating challenges to deliver.
• Collaborate with the entire Medical Affairs team across the EU and US to ensure high-quality, on-time, and on-budget delivery of services.
• Liaise with Medical Affairs team members in charge of our products to determine the best way to provide services and build quotations accordingly.
• Work closely with the cross-functional team developing services, closing gaps to deliver service offer packages, defining rules, engaging with customers, and building the pricing strategy.
• Execute the service strategy with a focus on planning, tracking, and quality of execution, managed and measured via a comprehensive database.

Your profile:

• Advanced degree (Master’s or equivalent) in Clinical Studies or Human Factors or strong scientific and clinical background (PhD, PharmD, MD) with experience in customer-facing roles.
• General knowledge of clinical trials and Human Factor Studies, with advanced understanding of preclinical research and toxicology.
• Strong understanding of design control and knowledge of worldwide combination product regulations, with a proven background in an international Pharma or Medical Device company, or a company/CRO serving these customers.
• Proven experience in B2B client management with a strategic and client-focused approach at a regional or global level (WW).
• Experienced in project management, comfortable with IT tools, well-organized, and agile.
• Ability to lead and foster a different cultural fit.
• Strong commitment and energy.
• Proficient in English; French is a plus. This role requires approximately 20% travel.

Click on apply if this sounds like you!

Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.

Primary Work Location

FRA Le Pont-de-Claix Cedex

Additional Locations

Work Shift