Job Description Summary

As Lab Auto Informatics Specialist (LAIS) you will works in a team with other BD partners and will be responsible for delivering product expertise for Network Configuration and Computer Infrastructure for the implementation of our Lab Auto solutions at customer site, fix for Middleware solutions, Information Systems Integration and roll out BD Remote Support tools.This field-based role offers the flexibility to be located anywhere in France, provided you are near an airport, as it involves extensive travel (approximately 2 to 3 weeks in a row).This role requires an adaptable individual with a strong IT background and experience in matrix operations. The ideal candidate is a fast learner with proven experience in an IT field role, working closely with internal and external stakeholders. If you have strong teamwork skills and are willing to travel extensively within EMEA to focus on lab automation products for our IDS BU, we want to hear from you!

Job Description

--Our vision forIntegrated Diagnostics Solutionsat BD--

By aligning and simplifying our work, our Integrated Diagnostic Solutions (IDS) business unit aims to drive growth and innovation around everything from integrated specimen management to diagnostic solutions.

About the role:

As Lab Auto Informatics Specialist(LAIS)you willworks in a team with other BD partners and will be responsible for delivering product expertise for Network Configuration and Computer Infrastructure for the implementation of our Lab Auto solutions at customer site, fix for Middleware solutions, Information Systems Integration and roll out BD Remote Support tools.

As subject matter expert, you will provide regional support to customers of BD’s middleware products and related informatics and connectivity solutions. You will work with regional and local country teams to successfully deploy competencies in implementation and post-sales support processes.

Your main responsibilities will include:

• Supporting the implementation of the BD Lab Automation at customer sites during implementation and post-implementation.

• Collaborating internally to implement comprehensive project plans for implementation.

• Configuration of BD Lab Automation Data Management Solution at customer sites, including the Lead implementation of LIS connectivity and customization of the software as required.

• IT Server installations

• Manage and respond sharply to direct support requests to fix technical issues related to BD’s middleware installations.

• Assisting to determine the root cause of product issues and provide feedback on product design and performance.

• Identifying product improvement needs, performance issues and key concern.

• Ensuring that Field Corrective Actions are properly implemented.

• Rolling out new product releases, update or any new version of BD middleware solution.

About you:

• Degree or equivalent experience in Computer Sciences/Networking/Technical degree.

• At least 1 year experience in a field-based support role.

• Preferably with experience in Microbiology or Molecular Diagnostics.

• Professional English.

• Willing to travel up to 60% of the time across EMEA.

Click on apply if this sounds like you!

Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.

To learn more about BD visit:https://bd.com/careers

--We are the makers of possible--

BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities.

--Why join us?--

A career at BD means learning and working alongside inspirational leaders and colleagues who are equally passionate and committed to fostering an inclusive, growth-centered, and rewarding culture. You will have the opportunity to help shape the trajectory of BD while leaving a legacy at the same time.

To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of health. At BD, you’ll discover a culture in which you can learn, grow and thrive. And find satisfaction in doing your part to make the world a better place.

Become amaker of possiblewith us!

Required Skills

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Primary Work Location

FRA Le Pont-de-Claix Cedex

Additional Locations

Work Shift

At BD, we are strongly committed to investing in our associates—their well-being and development, and in providing rewards and recognition opportunities that promote a performance-based culture. We demonstrate this commitment by offering a valuable, competitive package of compensation and benefits programs which you can learn more about on our Careers Site under Our Commitment to You.

Salary or hourly rate ranges have been implemented to reward associates fairly and competitively, as well as to support recognition of associates’ progress, ranging from entry level to experts in their field, and talent mobility. There are many factors, such as location, that contribute to the range displayed. 

The salary or hourly rate offered to a successful candidate is determined by their experience, education, and skills, as well as the labor laws and Collective Bargaining Agreement (CBA) requirements applicable to the work location.

Salary Range Information

44 100,00 € - 79 400,00 € EUR Annual