Job Description Summary

As Communications and Organizational Change Management Manager, you will support GBS Finance service lines and you will play a key role in driving business adoption and enabling the people side of change for Global Business Services (GBS) and Finance function transformation initiatives. This role will focus on supporting Integrated Supply Chain Finance and Business Planning & Analytics service lines with broader support as needed across GBS and Finance transformations. Areas of focus for this role may include but are not limited to changes to business processes, systems, new technology, operating model, new team stand-up, business engagement. The OCM Lead will report to the Global Business Services OCM Leader and is expected to have prior knowledge of and be able to apply a structured methodology to lead change management activities for areas in scope. Candidates are expected to be in the San Diego, CA or Franklin Lakes, NJ offices.

Job Description

We are the makers of possible 

BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities. 

We believe that the human element, across our global teams, is what allows us to continually evolve. Join us and discover an environment in which you’ll be supported to learn, grow and become your best self. Become a maker of possible with us. 

Primary Responsibilities:

• Apply change management process and tools to create a strategy to support the adoption of changes required by the GBS transformation.

• Act as Subject Matter Expert in change management for project leaders and the broader organization.

• Provide oversight over all change management-related activities including:

  • Preparing for change: perform current state assessment, define change management plan, create change management team, identify and manage sponsor and stakeholders.

  • Managing change:  Develop and implement change management plans that include communication, sponsor, training, coaching, and resistance management plans.

  • Reinforcing and sustaining change: Collect and analyze feedback, diagnose risks and gaps, manage resistance to change, implement corrective actions and celebrate change success.

• Support the design, development, delivery, and management of communications related to the supported project(s.)

• Track progress for the change initiatives and report issues.

Strategic Partnerships and Leadership

• Partner with GBS leadership and project teams in the region and/or across the globe, HR business partners, Learning & Development, Corporate Communications and other peer relationships required to support efficient collaboration, planning, and delivery of Change initiatives and projects.

• Manage, mature, and promote the use of Change Management and Communications frameworks and processes across Global Business Services to ensure the best engagement and delivery methods are employed that maximize efficiencies and value across the operating model.

• Collaborate with and maintain appropriate networks internally and externally to GBS to maximize engagements and ensure One Voice of GBS and value in a consistent way across regions.

Organizational and Team Development

• Support and engage leaders in GBS driving sponsorship, change management capabilities and change leadership.

• Coach managers and supervisors in driving change and building change management capabilities.

• Consult and coach project teams to drive high performance and strong change management capabilities.

• Assess needs and execute plans to continually mature and expand the change management skills and capabilities in the GBS organization.

Fueling the Change community

• Actively look for new Change management tools and interventions and propose experiments to apply and learn.

• Actively share change management ways of working within and outside GBS to become a thought leader for the function/enterprise.

Qualifications and Skills:

• Minimum 5+ years of leading organizational change and communications on large scale, high complexity global programs

• Experience leading change in process, technology, and operating model.

• Passion for the people side of change.

• Proficient listener and storyteller.

• Relentless pursuit of excellence mindset.

• Ability to navigate ambiguity and embrace flexibility in a highly dynamic environment.

• Highly collaborative working style, true team player.

• Proven track record in influencing, building confidence and trust with peers, team, key stakeholders, and leaders/executives.

• Strong sense of accountability and planning skills.

• Thorough understanding of Change Management principles, delivery methodologies, and tools to deliver successful Change programs.

• Proven results in performing business readiness activities, including stakeholder management and communication planning and delivery.

• Acute business acumen and understanding of organizational issues and challenges.

• Knowledge of project management methodologies would be a plus.

Education and Experience:

• Minimum bachelor’s degree in Business Administration, Communications, Organizational Development, or a related field.

• A professional certification such as PROSCI or equivalent is highly desirable.

• Minimum of 5 years of experience in change management and communications, preferably within a GBS or similar environment strongly preferred.

At BD, we prioritize on-site collaboration because we believe it fosters creativity, innovation, and effective problem-solving, which are essential in the fast-paced healthcare industry. For most roles, we require a minimum of 4 days of in-office presence per week to maintain our culture of excellence and ensure smooth operations, while also recognizing the importance of flexibility and work-life balance. Remote or field-based positions will have different workplace arrangements which will be indicated in the job posting.

For certain roles at BD, employment is contingent upon the Company’s receipt of sufficient proof that you are fully vaccinated against COVID-19. In some locations, testing for COVID-19 may be available and/or required. Consistent with BD’s Workplace Accommodations Policy, requests for accommodation will be considered pursuant to applicable law.

Why Join Us?

A career at BD means being part of a team that values your opinions and contributions and that encourages you to bring your authentic self to work. It’s also a place where we help each other be great, we do what’s right, we hold each other accountable, and learn and improve every day.  

To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of health. At BD, you’ll discover a culture in which you can learn, grow, and thrive. And find satisfaction in doing your part to make the world a better place.  

To learn more about BD visit https://bd.com/careers

Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status. 

Required Skills

Optional Skills

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Primary Work Location

USA NJ - Franklin Lakes

Additional Locations

CHL Santiago - Chile Shared Service Center, POL Wroclaw - Legnicka, USA CA - San Diego Bldg A&B

Work Shift

NA (United States of America)

At BD, we are strongly committed to investing in our associates—their well-being and development, and in providing rewards and recognition opportunities that promote a performance-based culture. We demonstrate this commitment by offering a valuable, competitive package of compensation and benefits programs which you can learn more about on our Careers Site under Our Commitment to You.

Salary or hourly rate ranges have been implemented to reward associates fairly and competitively, as well as to support recognition of associates’ progress, ranging from entry level to experts in their field, and talent mobility. There are many factors, such as location, that contribute to the range displayed. The salary or hourly rate offered to a successful candidate is based on experience, education, skills, and any step rate pay system of the actual work location, as applicable to the role or position. Salary or hourly pay ranges may vary for Field-based and Remote roles.

Salary Range Information

$111,800.00 - $184,500.00 USD Annual