Job Description Summary

The Northeast Clinical Manager (CM) is responsible for working with the Home Care sales management team to provide clinical support and outreach to rehabilitation, pediatric and other specialty facilities as assigned with the goal to train and educate patients on our products through our LINK program for the Urology & Critical Care (UCC) business unit of Becton, Dickinson. The ideal candidate is an RN with extensive SCI Rehabilitation Hospital experience. Urology and industry experience is a plus. Duties include providing intermittent catheter training, education and clinical support to nursing and their patients. The position involves working closely with nursing leaders, HCPs, case managers and their patients as they transition from the hospital in the Massachusetts, Pennsylvania, Connecticut, New York and New Jersey territories.

Job Description

We are the makers of possible 

BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities. 

We believe that the human element, across our global teams, is what allows us to continually evolve. Join us and discover an environment in which you’ll be supported to learn, grow and become your best self. Become a maker of possible with us. 

Territory Includes: Massachusetts, Pennsylvania, Connecticut, New York and New Jersey

Responsibilities:

• Communicate professionally with nurse managers, clinical educators, staff nurses, OT and PT, case managers, social workers, physicians and patients

• Performs virtual product demonstrations, customer education and in-service as required or requested.  This includes in-service for products and electronic platforms (i.e. HCP electronic scripts portal “LINK Online”)

• Ensure staff are well trained on BD products and our LINK program

• Ensure facility has necessary supplies and literature to help train patients to use catheters

• Assist in working with patients transitioning from hospital to home that are enrolled in LINK, helping to ensure a smooth transition and catheter compliance

• Engage and support field sales and care support teams within assigned specialty & priority accounts and with key stakeholders based on the organization targets and objectives. This may include direct selling to accounts/facilities.

• Work collaboratively within the patient care PODs consisting of: Territory Mangers, Clinical Managers, Care Coordinators, Dedicated Documentation Coordinator and regional supervisors

• Responsible for managing and completing life cycle assessments and future clinical pathways

• Must be flexible to meet the needs of a growing business

• Assist with internal quality improvement efforts

• Attend assigned national conferences & exhibitions

• Must comply with hospital rules and requirements

• Control expenses within territory budgets and manage those resources per policy

• Perform special projects and additional duties as assigned.

• In all actions, demonstrates a primary commitment to patient safety, product quality and regulatory compliance by adhering to BD Policies and all other documented quality processes and procedures.

Qualifications:

• Currently licensed ADN, RN / BSN (preferred) or BS. CRRN a plus.
• Experience in urology, adult and pediatric SCI rehabilitation plus
• Excellent interpersonal communication skills to work with internal team members and customers
• Must be willing to travel up to 70% / week
• Must have teaching experience, leadership experience a plus
• Excellent presentation skills
• Must have the ability to develop positive relationships with physicians and nurses
• Must have a strong work ethic; must be a self-starter
• Must possess a positive can-do attitude
• Must have evidence of being a team player
• Must be able to drive to hospitals and accounts
• Professional attire required for conferences and hospital visits

Education and Experience:

• Associate, Bachelor or Master’s degree in Nursing. Must be a registered RN, CRRN a plus
• 2 years SCI rehabilitation or urology or pediatric experience preferred
• Demonstrated excellence in customer relations, problem solving.

Physical Demands:

• In-town/out-of-town travel and overnight stays approximately 70%
• Work schedule will vary.
• Carrying, transporting of training materials to appropriate locations.
• Working trade shows and performing training.

For certain roles at BD, employment is contingent upon the Company’s receipt of sufficient proof that you are fully vaccinated against COVID-19. In some locations, testing for COVID-19 may be available and/or required. Consistent with BD’s Workplace Accommodations Policy, requests for accommodation will be considered pursuant to applicable law.

Why Join Us?

A career at BD means being part of a team that values your opinions and contributions and that encourages you to bring your authentic self to work. It’s also a place where we help each other be great, we do what’s right, we hold each other accountable, and learn and improve every day.  

To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of health. At BD, you’ll discover a culture in which you can learn, grow, and thrive. And find satisfaction in doing your part to make the world a better place.  

To learn more about BD visit https://bd.com/careers

Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status. 

Required Skills

Optional Skills

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Primary Work Location

USA GA - Covington BMD

Additional Locations

Work Shift

At BD, we are strongly committed to investing in our associates—their well-being and development, and in providing rewards and recognition opportunities that promote a performance-based culture. We demonstrate this commitment by offering a valuable, competitive package of compensation and benefits programs which you can learn more about on our Careers Site under Our Commitment to You.

Salary or hourly rate ranges have been implemented to reward associates fairly and competitively, as well as to support recognition of associates’ progress, ranging from entry level to experts in their field, and talent mobility. There are many factors, such as location, that contribute to the range displayed. The salary or hourly rate offered to a successful candidate is based on experience, education, skills, and any step rate pay system of the actual work location, as applicable to the role or position. Salary or hourly pay ranges may vary for Field-based and Remote roles.

Salary Range Information

$62,600.00 - $103,300.00 USD Annual