Job Description Summary

Job Description

We are the makers of possible

BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities.

We believe that the human element, across our global teams, is what allows us to continually evolve. Join us and discover an environment in which you’ll be supported to learn, grow and become your best self. Become a maker of possible with us.

The BD Medication Management Solutions Account Manager role is a sales position which will focus on driving adoption of BD’s Pharmacy Automation portfolio consisting of a comprehensive portfolio of capital equipment, software and consumables. It is a specialty role in a complex sales environment which involves gaining retail pharmacy executive sponsorship and influencing decision makers in the buying process of pharmacy automation solutions. The Account Manager will be accountable for driving the Canadian pharmacy automation revenue targets in western Canada and for increasing market penetration in existing and new market spaces in retail, outpatient, closed door, long-term care and central fill pharmacies. They will work with marketing and clinical teams to drive growth utilizing BD’s sales methodology.

Responsible for increasing market share and expanding within existing accounts as well as proactively managing and developing the Sales funnel by gaining industry insights, cold calling, prospecting, establishing relationships, post implementation follow-up and account development. The successful candidate will be expected to develop and drive the sales plans and develop growth strategies applying the BD Way of Selling to maintain a robust pipeline, achieve sales targets and lead contract calendars as well as handling changing market dynamics. The candidate will work with a cross functional commercial team that includes marketing, contracts, sales operations, customer service and field service to continually improve the customer experience.

Responsibilities

• Region management - account planning, lead generation, opportunity management, forecasting, resource prioritization and post-sales implementation assessments.
• Customer Relationships – Account Manager to develop long-term relationships with front line pharmacy staff and influencers as well as senior management within retail pharmacies and banners.
• Represent BD at industry tradeshows and conferences to generate relationships and leads
• Product Knowledge - develop competencies in product portfolio working with Clinical Pharmacy Consultants to become the subject matter authority on BD’s pharmacy automation solution portfolio.
• Industry Knowledge- develop a deep understanding of the retail, outpatient and central fill pharmacy operations and industry. Understand and communicate market trends and developments to the BD organization to inform future strategy
• Collaboration and Partnership – work with marketing, clinical, and implementation teams during entire BD Way of Selling to ensure an excellent customer experience.
• Facilitate the execution of all quotes, RFP’s and contracts in collaboration with the BD Marketing Operations and Contracts team.
• Develop robust customer business cases and return on investment models to drive adoption of BD’s Pharmacy Automation portfolio
• Favourably negotiate customer contracts and pricing proposals to secure business
• Timely completion of expense reports and other administrative tasks

Skills and Competencies

• Requires excellent critical thinking, problem resolution abilities and strong technical skills.
• Strong communication skills – written, verbal & presentation.
• Ability to successfully communicate with stakeholders in both virtual and live environments is crucial.
• Excellent business insight with a high level of accountability and integrity.
• Strong financial acumen - create, articulate, and close based onstrong business case driven sales methods.
• Possesses a “Find a way, Make a way” & positive attitude.
• Ability to travel up to 50% travel, or as required.

Education and Experience required

• 3 to 5 years sales experience in Medical Device Automation developing senior customer relationships.
• College Diploma or Bachelor’s degree in healthcare, science, or business.
• Experience in matrix customer decision making processes
• Familiarity with SalesForce.com
• Must possess and maintain a valid driver's license and a past clean driving record for a minimum of 3 years; as well as meet BD's auto safety standards.

Preferred qualifications

• 3 to 5 years sales experience in Medical Device Automation developing senior customer relationships within retail, outpatient and central fill pharmacies preferred
• Masters' degree or MBA an asset
• Experience working in a matrix organization an asset
• Background as a Pharmacy Assistant, Registered Pharmacy Technician or Pharmacist strongly preferred

At BD, we prioritize on-site collaboration because we believe it fosters creativity, innovation, and effective problem-solving, which are essential in the fast-paced healthcare industry. For most roles, we require a minimum of 4 days of in-office presence per week to maintain our culture of excellence and ensure smooth operations, while also recognizing the importance of flexibility and work-life balance. Remote or field-based positions will have different workplace arrangements which will be indicated in the job posting.

For certain roles at BD, employment is contingent upon the Company’s receipt of sufficient proof that you are fully vaccinated against COVID-19. In some locations, testing for COVID-19 may be available and/or required. Consistent with BD’s Workplace Accommodations Policy, requests for accommodation will be considered pursuant to applicable law.

Why Join Us?

A career at BD means being part of a team that values your opinions and contributions and that encourages you to bring your authentic self to work. It’s also a place where we help each other be great, we do what’s right, we hold each other accountable, and learn and improve every day.

To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of health. At BD, you’ll discover a culture in which you can learn, grow and thrive. And find satisfaction in doing your part to make the world a better place. 

To learn more about BD visit https://bd.com/careers

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Becton Dickinson is an Equal Opportunity Employer. We encourage applications from individuals with a wide range of abilities and provide an accessible candidate experience. In accordance with the Accessibility for Ontarians with Disabilities Act, 2005, the Accessible British Columbia Act, 2021, and any other applicable legislation, including provincial human rights legislation, Becton Dickinson will provide reasonable accommodations to applicants with disabilities throughout the recruitment, selection, and/or assessment process. If selected to participate in the recruitment, selection, and/or assessment process, please inform us of any accommodation(s) you require by contacting HR at 1-855-234-3577.

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